Customers rated their favorite airports in a survey ranking ease of travel, terminal facilities, airport staff, etc.

International Airport’s ratings slid over the past year to rank near the bottom of the list in J.D. Power’s North America Airport Satisfaction Study for airports of its size.

Roughly a billion passengers make their way through airports across the United States each year, but some of them are having a better experience than others. The results of J.D. Power and Associates’ “North American Airport Satisfaction Study” were released this week,